New Today at AISHealth.com

PROVEN STRATEGIES FOR CONDUCTING INTERNAL INVESTIGATIONS, a 90-minute Webinar on September 14, 2010. Learn how to set up an effective process to investigate and respond appropriately to employee complaints, including tips for successful interviewing and gathering all the information and evidence needed to assess, act on and resolve potentially complex workplace problems — from former HHS Inspector General Richard Kusserow, who is now CEO of Strategic Management Systems, LLC. ($329)

COMPLIANCE PITFALLS TO AVOID WHEN IMPLEMENTING ELECTRONIC HEALTH RECORDS, a 90-minute Webinar on September 16, 2010. Learn what strategies hospitals and providers should use to limit their compliance risks when implementing an electronic health records system — from Bobbi Bonnet, national practice leader for health information management compliance at Kaiser Permanente. ($329)

STAR RATINGS FOR MEDICARE QUALITY BONUSES: STRATEGIES FOR A NEW ERA OF PERFORMANCE-BASED MEASUREMENT, a 90-minute Webinar on September 21, 2010. Find out how to succeed in the star-rating system. John Gorman, founder and CEO of Gorman Health Group, LLC, and Frank Ingari, CEO of Essence Healthcare, will pinpoint the kinds of operational and clinical process elements needed to boost star ratings and earn the bonus dollars that can be the key to surviving in the post-reform era. ($329)

HOW MORE ROBUST MEDICATION THERAPY MANAGEMENT CAN IMPROVE OUTCOMES AND LOWER COSTS, a 90-minute Webinar on September 28, 2010. Find out what steps payers are taking to comply with the new MTM requirements in the health care reform law, and what results they have achieved so far in their Medicare and commercial lines of business. You’ll hear innovative strategies for creating better MTM programs from Brand Newland, Pharm.D., vice president of Outcomes Pharmaceutical Health Care, Laurie Amirpoor, Pharm.D., staff vice president of clinical program policy at WellPoint, Inc., and Marissa Schlaifer, R.Ph., pharmacy affairs director at the Academy of Managed Care Pharmacy (AMCP). ($329)

HEALTH PLAN FACTS, TRENDS AND DATA: 2010-2011 is brimming with insightful news on important trends that are re-shaping the health care industry. This valuable source of reliable data, directories and other resources is organized so that the strategic information you need is easy to find. The all-new 2010-2011 edition includes in-depth coverage of the health reform debate, health plan financial performance, benefit design trends and more. ($398)

COMPLYING WITH THE MENTAL HEALTH PARITY AND ADDICTION EQUITY ACT provides insight for health plans and plan sponsors into the Mental Health Parity and Addiction Equity Act’s legal requirements. Written by experienced health benefits attorneys John R. Hickman, Esq., and Laurie Kirkwood, Esq., of the law firm of Alston & Bird, LLP, the book provides hands-on guidance for making complicated benefit design decisions that comply with the parity requirements. ($179)

THE AIS GUIDE TO BLUE CROSS AND BLUE SHIELD PLANS: 2010, a competitive intelligence resource that contains reliable information on Blues plans’ products, market strategies, acquisitions and alliances — including financial projections and hard-to-find data on revenues, earnings, enrollment and medical loss ratios. (Published independently by AIS. Not affiliated with or sponsored, endorsed or approved by the Blue Cross and Blue Shield Association or any of the independent Blue Cross and Blue Shield companies.) ($427) CD version also available.

AIS’s HEALTH REFORM WEEK is a weekly newsletter that delivers timely, reliable news and sound strategies to help health care managers reinvent their business and protect their bottom line. A subscription provides business executives with a steady stream of sharp ideas from top managers with plans and providers alike ... along with special insight from policymakers and how-to guidance by top consultants and attorneys in each market. 42 issues annually ($365 for 1-year Charter Subscription); includes print copy and e-mail delivery.

MANAGED MEDICARE AND MEDICAID FACTBOOK: 2010, a valuable resource with practical data to help you succeed in today's volatile environment. Includes information on rates, benefit designs, enrollment, contacts, trends and strategies on the Medicare Advantage, Medicare Part D and managed Medicaid programs. Conveniently tracks the enrollment trends, plan design information and market share statistics you need in the strategic planning process. Written and organized by AIS's experienced health reporting staff. ($443) Expanded CD version also available.

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